Technical Support

Common Technical Support Resources:

Frequently Asked Questions
A searchable collection of the most common Mouse-Trak and EnviroCase questions, and ITAC's answers to them.
Driver Downloads
Most Mouse-Traks do not require special drivers, but the ones we offer may be found here. In addition to drivers, we offer add-on software to enhance the usage of your Mouse-Trak (only available for certain operating systems).
Product Documentation
If you have lost your MOUSE-TRAKTM or HAND-TRAKTM product manual, or want to see the documentation before you purchase, we have archived most of it here.
Product Specification Sheets
Serial Mouse Protocol Definition
A pin-out mapping of the DB-9 serial cable and brief definition of the Mouse Systems 5-byte and Microsoft 3-byte serial mouse protocols.
Mouse-Trak Button Programming Instructions
Provides directions and information on how to program the buttons of your Mouse-Trak. For most Mouse-Trak models, the button programming instructions are interactive.
evolution Mouse-Trak User Tips
A collection of tips and hints for making the most positive ergonomic experience while using your evolution Mouse-Trak. It is recommended that you read these before purchasing an evolution Mouse-Trak.

Contact Technical Support:

Telephone: Available between 8:00 A.M. and 5:00 P.M. U.S. Central Time:
800-533-4822 (U.S. toll-free)
972-494-3073 (Worldwide)
Fax: 972-494-4159 (Worldwide)
E-mail: support@itacsystems.com

Reproduction without permission is strictly prohibited.
© Copyright 2006 ITAC Systems, Inc. All rights reserved.